Challenge: Pacific Ridge School, a prestigious educational institution, faced significant IT challenges, including frequent network downtime, cybersecurity concerns, and a lack of comprehensive support for their IT staff. These issues negatively impacted the teaching and learning experience for both students and faculty.
Solutions: Techstrata provided a comprehensive set of Network Managed Services and Monitoring to address Pacific Ridge School’s IT challenges, including:
- Network Infrastructure Assessment: Identifying vulnerabilities and areas for improvement in the existing network infrastructure.
- Network Monitoring: Deploying 24/7 monitoring tools for real-time network performance insights and issue resolution.
- Security Enhancements: Implementing advanced cybersecurity measures to protect sensitive data and guard against cyber threats.
- Ongoing Support: Offering continuous support to the school’s IT staff, including technical expertise, troubleshooting, and guidance.
Results: The implementation of Techstrata’s solutions led to significant improvements at Pacific Ridge School:
- Improved Network Uptime: Downtime reduced by 90%, ensuring uninterrupted learning for students and work for faculty.
- Enhanced Security: The network is now fortified against cyber threats, ensuring data privacy and security.
- Cost Savings: Prevention of costly downtime and data breaches resulted in substantial cost savings.
- Increased IT Efficiency: IT staff can focus on strategic initiatives with Techstrata’s reliable support.
- Positive Feedback: Bill Maynard, Director of IT, expressed satisfaction with Techstrata’s services, saying, “Techstrata has transformed our network.”